Last updated: March 29, 2026
By accessing or using the ReceptionistStudio platform and services ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all users, including business account holders and their authorized representatives.
ReceptionistStudio provides AI-powered voice agent and receptionist services for businesses. Our platform answers inbound phone calls, qualifies leads, books appointments, and provides customer support using artificial intelligence. The Service may also include SMS/text message notifications and alerts related to call activity and account updates.
To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
By providing your phone number during account registration on our website, you opt in to receive text messages from ReceptionistStudio. You agree to the following:
Your consent to receive messages is not a condition of purchasing our services. You may use ReceptionistStudio without providing a phone number.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.
Opt-Out: You can cancel SMS notifications at any time. Simply text "STOP" to any message you receive from us. After you send "STOP," we will send you a final confirmation message confirming your unsubscription. You will no longer receive SMS messages from us after that point.
Help: If you are experiencing issues with the messaging service, you can reply with the keyword HELP for more assistance, or contact us directly at [email protected].
Carrier Liability: Carriers are not liable for delayed or undelivered messages. Supported carriers include major US carriers such as AT&T, Verizon, T-Mobile, and others.
You agree not to use the Service to:
The Service, including its design, features, and content, is owned by ReceptionistStudio and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your business purposes in accordance with these terms.
Certain features of the Service require a paid subscription. By subscribing, you agree to pay the applicable fees as described at the time of purchase. Fees are non-refundable except as required by law. We reserve the right to change pricing with reasonable notice to you.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you consent to the practices described in the Privacy Policy.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure. AI-generated responses may not always be perfectly accurate, and you acknowledge that the Service is not a substitute for professional human judgment in critical situations.
To the fullest extent permitted by law, ReceptionistStudio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total liability for any claims related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
Either party may terminate this agreement at any time. We reserve the right to suspend or terminate your access to the Service if you violate these terms. Upon termination, your right to use the Service will immediately cease.
We may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on this page with a revised "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated terms.
If you have any questions about these Terms of Service, please contact us at [email protected].