Privacy Policy

Last updated: March 29, 2026

Our Commitment to Your Privacy

At ReceptionistStudio, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we handle data. Simply put: we don't sell your information, we don't share it with third parties for marketing purposes, and we only collect what we need to provide our service.

Information We Collect

We collect only the minimum information necessary to provide and improve our AI receptionist service:

  • Account information you provide when signing up (name, email, business details)
  • Phone number (optional, provided for SMS notifications)
  • Call data processed through our AI system to deliver the service
  • Usage data to help us improve performance and reliability

How We Use Your Information

Your information is used solely to:

  • Provide, operate, and maintain the ReceptionistStudio service
  • Communicate with you about your account and service updates
  • Improve our AI and overall service quality
  • Comply with legal obligations

SMS / Text Message Policy

Mobile numbers collected for SMS notifications will never be shared with third parties or affiliates for marketing purposes. No mobile data will be shared with third parties or affiliates for marketing or promotional purposes at any time.

When you provide your phone number during account registration, you consent to receive transactional text messages related to your account, including:

  • Call notifications — summaries of new inbound calls handled by your AI receptionist
  • Appointment reminders — alerts for upcoming scheduled appointments
  • Lead alerts — notifications when new leads are captured from calls

Message frequency: Varies based on your account activity and notification preferences.

Message and data rates may apply depending on your mobile carrier and plan.

Your consent is not a condition of using our services — you may choose not to provide a phone number.

Opt-out: Reply STOP to any message you receive from us, or contact us at [email protected].

Help: Reply HELP to any message, or contact us at [email protected].

Data Protection

We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. We regularly review and update our security practices to ensure your information remains safe.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties. Period. Your data is yours, and we respect that.

Third-Party Services

We may use trusted third-party services (such as cloud hosting and payment processors) to operate our platform. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of non-essential communications
  • Export your data at any time

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected].